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Services
 

 

See what we can do for you and your computer needs.

COMPUTER SERVICES

Do you have a computer problem? Too busy to leave your house or office? Or maybe you're not sure who can help? A Tucson computer Service Call might be the right choice for you. Our prices are lower than most competitors’ Tucson computer service calls and we visit your home or office. Use TRU-TEK Computers™ like your own IT department!

Like an automobile, change the oil and air filter and keep the tires properly inflated to keep the vehicle in good shape. Computers are the same, they require maintenance to function at their best.
 

Benefits of a service visit:
 

Affordable
 
We strive to make sure you're getting more bang for your buck!
 
Personalized
 
We assist you by taking the time to understand your needs in addition to common recommendations. We take the time to explain the actions taken for each service provided.
 
Convenient
 
We work around your schedule, and come to you. You don't have to haul your equipment anywhere, and don't have to worry about making it to the repair shop before they close.
 

What are the rates?

Flat rate: Do you have one specific computer need? We have flat rates for most computer services that can save you money compared to competitors expensive hourly rates. Combination of service may qualify for a discount.

Per Hour Rate: There is a per hour rate for diagnostics, troubleshooting, basic computer training, or just about anything else. Residential $60.00 /hr   Commercial $70.00 /hr

SERVICE CALL FEE $25.00

TRU-TEK Computers™ is strictly a mobile computer service. This fee is added to the cost of any services rendered at your home or office. FREE for Copper Crest and Tucson Estates residents. Subject to change at any time. Ask for agreement terms handout for more information.

 

REPAIR SERVICES

$150.00              System Restoration or Windows Install - Reload of entire system using client provided disks. (Does not include backup). Stuck in Windows98 or WindowsME? TRU-TEK Computers™ can get you up to speed by installing a new operating system on your computer clean install or upgrade.

$200.00               Spyware / Virus Removal / OS Repair - If your PC is infected with viruses, infiltrated with spyware, or reacting sluggishly TRU-TEK Computers™ can reduce or remove the source damaging your operating system. Ask for security software to help prevent internet problems. (2 hours)


PREVENTION SERVICES
                       

$60.00              Anti-spyware / Anti-Adware / Antivirus / Firewall Install – Installation of antivirus software with the latest updates on your PC, so your defenses are up to speed. Optional software sold separately. Add $30 (Ex. Symantec, McAfee, ZoneAlarm, Kaspersky, Acronis.)

 $100.00               Restore CD Creation – Everyone should have a copy of their recovery software in case of a disaster. SAVE $29 compared to $129 at retail chains!

$80.00              Update Solution – Software Install updates for most common system programs to bring you up to speed. Examples: MS Windows Update, Acrobat Reader, Windows Media Player, Antivirus, Firewall, etc.

$130.00           Optimize Solution - Keep your computer tuned up for a more stable and reliable tool. Recommended every month to four months per calendar year, you will receive: Removal of space wasting temporary files, Disk Defragmenter optimization (sorting system files), and Scan Disk check (check for errors), removal of unwanted software and background processes; quicken your computer startup times, and other system tweaks to help your computer to run better. If needed defrag your hard drive.

$200.00           Optimize and Security Solution – Update your computer software such as Windows Update, security software updates, and various other software. Remove unwanted files and software; reduce background processes, and improve the overall performance of your PC. If needed defrag your hard drive and create restore disks. Add $30 for optional software sold separately. (Ex. Symantec, McAfee, ZoneAlarm, Kaspersky, Acronis.) SAVE $20 compared to $229 at retail chains!


DATA BACKUP SERVICES

$200.00            Whole System Backup - Backup of OS, programs and user files on CD, DVD, hard drive or other client provided media with reliable data back-up recovery software. Software sold separately. Ask for details.

$80.00             User Data Backup - Backup less than 10GB of user files to CD, DVD, hard drive or other client provided media. Ask for quote for more than 10GB. SAVE $149 compared to $229 at retail chains!


NETWORKING & INTERNET SERVICES

$200.00                Network Setup 2 to 4 PC’s – Setup of a home or small office computer network new or based on your existing setup. Router, modem, etc. sold separately.

$60.00                  Wireless Security – Secure your wireless network with your modem or router. Hardware sold separately.


OTHER SERVICES

$60.00             Software Install – Installation of customer supplied software program on your PC and we customize it to fit your needs. Applications only / does not include system backup. (Not all software requires customizing)

$60.00                  Hardware Install - Install hardware from I/O cards, memory, optical drives, hard-drives, to printers and more!

$60.00              Cleaning  – Removal of major components if needed and use of small cleaning utensils to get the maximum cleaning! Usually done at our office.

$90.00              Partitioning and Reformatting - Creating more than one logical drive on a hard disk or prep a hard drive for OS setup or data use. Cost subject to change depending on size of hard drives.

$80.00              Peripheral Setup - We will help you set up your printer, camera or scanner to ensure that it works properly with your PC.

$90.00              New Computer Setup - We will help you set up your new computer and ensure the system is running properly. Connect via DSL, Cable or Dial-up.

$80.00                   DATA Transfer PC to PC We can move less than 10GB of user files from one computer to the next. Ask for quote for more than 10GB.

$60.00 per hour   Diagnostics, Troubleshooting, Basic Training, Other At a per hour rate we’ll find the causes of system crashes, errors and the unexpected including various computing needs.
Residential $60.00/hr   Commercial $70.00/hr


** Extra fees may apply if service takes longer than expected due to manufacturer support calls, lack of proper computer maintenance or large quantity of data or large hard drives. Software provided by TRU-TEK Computers™ may be is used for certain services. Prices may vary.
 

 

 

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© 2004-2006 TRU-TEK Computers™. All rights reserved. All names and logos are registered trademarks of their respective owners.
All model designations are for compatibility purposes only.